Customer Service Representative - State Farm Agent Team Member
Part Time • Augusta - GA
Responsive recruiter
Replies within 24 hours
Benefits:
- Competitive pay
- Health stipend
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Training & development
ABOUT OUR AGENCY:
Our agency opened in January 2021 and has grown into a team of eight. I came into the role as an external hire, bringing a fresh perspective and a strong focus on building a high-performing, supportive team environment.
Our agency opened in January 2021 and has grown into a team of eight. I came into the role as an external hire, bringing a fresh perspective and a strong focus on building a high-performing, supportive team environment.
I’m a graduate of North Carolina State University and currently serve on the Board of Directors for the Boys & Girls Club of Greater Augusta. Giving back and staying involved in the community is something I’m very passionate about.
For our team, we offer a $200 monthly health stipend, reimbursement for licensing costs, quarterly team outings, regular team lunches, and a strong emphasis on work-life balance.
Our office culture is fun, competitive, and driven. We regularly run contests and incentives to keep things engaging while pushing each other to achieve results. We’re looking for someone who thrives in a competitive environment, enjoys being part of a team, and is motivated to grow and succeed.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Morgan Brinson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $15.00 - $20.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Augusta, GA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none